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The #1 business messaging platform

From the first marketing touchpoint through the sales cycle to ongoing customer success, OTSWP drives faster ROI with an easy-to-use, scalable AI-powered customer engagement platform.

Trusted by 16,000+ customers worldwide
4.6/5 on G2
https://app.otswp.com/inbox/team-inbox
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    Alex Wilson Just now
    Perfect! That helps me guide...
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    Sarah Robinson 10m ago
    Do you support automated checkout?
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    Kabir Mehta 2h ago
    Pricing plan is active, thank you!
Alex Wilson
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Contact Profile
AW
Alex Wilson
+1 876 543 210
Sales Attributes
Contact Owner Liz Wilson
Lead Score 92 (Hot)
Last Interaction Just now
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OTSWP Platform
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Use conversations to fuel every point in the buyer journey and empower your teams

OTSWP FOR MARKETING

Acquire, engage, and qualify leads with personalized campaigns at scale

  • Convert every touchpoint, from links to offline interaction and to ads, into meaningful conversations instantly
  • Improve attribution, easily retarget, and increase ROI with Meta and Google ads that click to WhatsApp
  • Auto-magically engage your users and drive amazing post-conversion workflows with AI-fueled, yet human-like, conversations
  • Stay on top with powerful insights to improve your messaging campaign, and ad performance
4X LESS CACS
3X MORE ROI
85% HIGHER RESPONSE RATE
See it in Action
AD CHAT ENGAGE CONVERT
I saw your ad and I'm interested in buying your product. Can you tell me more?
Hi, Welcome to Arabicana! That's great to hear! I'd be happy to provide more details.
OTSWP FOR SALES

Accelerate pipeline, increase conversions, and shorten sales cycles – all on chat

  • One single workspace for all your sales reps to collaborate, communicate, and convert leads
  • Ensure no sales-ready leads slip through the cracks with real-time, instant qualification on your favorite messaging channel
  • Manage high lead volume easily on WhatsApp; use OTSWP AI to qualify leads and hand off the best-fit ones to your reps automatically
  • Monitor customer chats easily and ensure high high-quality customer experience to avoid reputation risks
30% REDUCTION IN SALES CYCLE
3X FASTER RESPONSES
20% REVENUE GROWTH
Chat with a Rep
ENGAGE QUALIFY ASSIGN WIN
See Offer 🏷️ Follow-up scheduled 📅 View Catalog 📖 Rate Us ⭐ Book Appointment 📅
I'd like to schedule a product walkthrough.
Happy to set up. Please let me know if I should add anyone else who'd be involved in taking a decision.
Collecting qualification information before confirming meeting.
Thanks! I have shared the invite and forwarded your details to my sales team.
Ticket routed to Keith by Albot(bot) for demo scheduling.
OTSWP FOR SUPPORT

Delight customers and handle questions at scale - Work in perfect harmony with OTSWP AI

  • Provide instant, accurate answers grounded in your knowledge base 24/7 and resolve most queries without human involvement
  • Intelligently route complex conversations to the right human agent by setting advanced routing rules
  • Collaborate better with a unified Team Inbox for all messaging platforms, with tags, contact attributes, history, and more
  • Enhance your support operations with data-driven insights on response time, resolutions, and agent-wise performance
40% LESS WORKLOAD
80% FAQS RESOLVED BY AI
40% FASTER RESOLUTIONS
Test AI Support
INQUIRY RESPOND ESCALATE RESOLVE
I can't access my account and was charged twice for my subscription.
Hi! Your login issue is due to a password reset—please reset by clicking the button. The extra charge is being refunded; you'll get an update in 1-2 days.
MULTILINGUAL CONTEXTUAL EMPATHETIC

Loved and trusted by 16,000+ businesses, across the globe

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WhatsApp at the core.
Conversations everywhere.

Start with WhatsApp and naturally extend to every channel your customers love. Manage website chat, Instagram, Facebook, SMS, calls and other social channels from one unified inbox.

Get Omnichannel Access

10X your performance with OTSWP AI

Let OTSWP AI handle work for you, so your teams can drive meaningful conversations that build relationships and revenue.

Qualify & Convert Leads
24/7
Hey, we're evaluating your product for a 20-member team.
Hi there! Thanks for considering our product for your 20-member team. May I ask what key features are most important for your team?
Alex Johnson
NovaTech Inc.
92
Hot Lead

Inbound Intelligence Agent

Build agents that qualify leads, uncover intent, and close sales on chat - all in no time.

Build Agent
Queries Answered Instantly
60%
How do I reset my password?
To reset your password, click 'Forgot password' on the login page, and I'll walk you through each step.
Thanks! What's your return policy?
You can return products within 30 days—would you like instructions on how to start a return?

AI Support Agent

Train your AI support agent in minutes, and let it deflect up to 60% of customer queries.

Build Agent
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OTSWP Live Assistant
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See how OTSWP's WhatsApp Business API platform can help you scale conversion, sales, and support.